Privacy

We are committed to maintaining the privacy of our online panel community. Your identity and the replies you give to The Feedback Battalion are completely confidential. All research reports contain only aggregated, not individual, information about the panel.

We never release individual information about our panel unless the individual expressly agrees to such disclosure. In addition, we do not send unsolicited commercial emails. Panel members will never be asked to complete more than three surveys per month. The Feedback Battalion will operate in accordance with CASRO's Code of Standards and Ethics for Survey Research, as well as the Marketing Research Association's Code of Professional Ethics and Practice.

We will routinely review our privacy policy and security features and enhance them as necessary. This policy contains the following sections:

INFORMATION WE GATHER AND TRACK
The Feedback Battalion gathers demographic information, such as age, title, years of experience, career vs. volunteer firefighter, and other firefighter/emergency professional characteristics, about our panel members when they fill out the Registration Questionnaire and participate in surveys. Panel members may register at the web site. The Registration Questionnaire and subsequent surveys require panel members to provide us with contact information (such as name, email address, business mailing address, etc) so that we may communicate with you. Among panel members, we track this information so we can send surveys that correspond to members' qualifications and interests. We also summarize information about the panel to develop statistics, ensuring that the panel is representative of firefighters in North America. Contact information is used only when The Feedback Battalion needs to communicate with the panel members. We do not sell or share this information with any other party. The communications that panel members will receive from The Feedback Battalion will concern:

  • Opportunities to participate in our surveys
  • Information about the results of our surveys
  • Panel members may opt-out of receiving communications from us at any time. Please see the Opt-Out Policy section below.
Go back to Topic Areas

INFORMATION WE USE AND SHARE
Information is gathered about our panel members as part of our Internet survey and research process. This information is aggregated and analyzed in reports for our clients. Your survey responses are valuable in understanding the needs, interests and lifestyles of firefighters. We do not sell this information or share it with parties other than those involved in The Feedback Battalion. The Feedback Battalion will never release your email address to any other person, company or organization without your permission.
Go back to Topic Areas

OPT-OUT POLICY
Our site provides users the ability to opt-out of receiving communications from The Feedback Battalion. Currently, instructions on how to unsubscribe from The Feedback Battalion are identified in every email sent to panel members. Panel members can opt-out by sending an email to captaindylan@feedbackbattalion.com or by replying to an email invitation and writing "unsubscribe" in the subject heading.
Go back to Topic Areas

MODIFYING AND UPDATING POLICY
This site gives users the following options for changing and modifying information previously provided. You can visit the www.feedbackbattalion.com website, log in, and update your information. You can also email us at any time at captaindylan@feedbackbattalion.com.
Go back to Topic Areas

SECURITY MEASURES
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Passwords and user names are required, to limit participation in the surveys to invited panel members.
Go back to Topic Areas

CONTACT INFORMATION
If you have any questions about this privacy statement, the practices of this web site or any other concerns or issues, please contact FeedbackBattalion@markettools.com. Thank you for agreeing to serve on The Feedback Battalion and for participating our studies. Your opinions are very valuable to us.